Managed Services
Our Managed ICT Services delivers a range of Solutions to the Small and Medium Business market throughout Australia
Managed Services
Our Managed ICT Services delivers certainty, security and cost-efficiencies to our broad customer base. Our managed service agreements are underpinned by defined Service Level Agreements delivered by our team of highly qualified IT engineers, service desk consultants and administrators. With the increasing adoption of Cloud services, our team provides support for on-site, Cloud and mixed environments. We are a Microsoft Gold Partner and have highly qualified architects and engineers that specialise in Cloud services and security strategies.
We are flexible and tailor the services to meet the specific requirements of our customers. This may involve the management of specific areas of our customers’ environment or the total management of their IT systems and support services. We provide regular, granular reporting that includes trend analysis, SLA performance, user survey statistics, incident reporting and technical recommendations.
Our Managed Service portfolio includes but is not limited to:
Service Desk
On-site Desktop Services
Incident and Problem Management
IT infrastructure Monitoring & Management
Backup & Recovery Management
IT Asset Management
Security Monitoring & Management
Disaster Recovery Management
Endpoint Management
Cloud Services
Managed Services Case Study
Watch our video and see how our managed services solutions are able to offer ongoing support for Coomera Anglican College.
We work closely with Alliance Business Technologies to offer a wide range of technology solutions
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